Refund Policy

We are so excited that you chose us and hope that you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit ONLY, please be mindful that we DO NOT accept returns or exchanges on Bandanas. Please see below for more information on our return policy.
  • We DO NOT accept any returns or exchanges on bandanas. However, if there is an issue with your order please send us an email within 24 hours of receiving your order and we will do our best to accommodate you. sales@petitpupspawtique.com
  • All returns must be postmarked within seven (7) days of the confirmed date that the goods were delivered by shipping carrier. Examples, if you received your goods on 8/13 you have 7 days from that date to return items for store credit. All returned items must be in new and unused condition, with all original tags and labels attached. Item(s) must be clean and contain NO pet hair. 
  • To return an item, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
    Petit Pups Pawtique
    Attn: Returns
    180 East Dania Beach Blvd. #617, Dania Beach, FL 33004
    • Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
    • After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least three (3) days from the receipt of your item to process your return. We will notify you by email when your return has been processed
    • Sale items are FINAL SALE and cannot be returned for store credit.       

      

     If you have any questions concerning our return policy, please contact us at:
     Last updated July, 21 2020