Petit Pups Pawtique & More ("we" and "us") is the operator of (https://www.petitpupspawtique.com) ("Website"). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.
Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and process a refund for the out-of-stock items.
2. Shipping Costs
Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase. This price will be the final price for shipping cost to the customer.
3. Delivery Terms
Please be aware that all packages are shipped via USPS First Class Mail and USPS Priority Mail therefore no receipt signature is needed. If a package appears as “Delivered” on its tracking, Petit Pups Pawtique & More will not be responsible for any lost or missing items.
3.1 Transit Time Domestically
3.2 Transit time Internationally
3.3 Dispatch Time
3.4 Change Of Delivery Address
3.5 P.O. Box Shipping
3.6 Military Address Shipping
3.7 Items Out Of Stock
3.8 Delivery Time Exceeded
4. Tracking Notifications
Upon dispatch, customers will receive a tracking link to the email provided at the time of checkout from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.
5. Parcels Damaged In Transit
If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps. firstname.lastname@example.org
6. Duties & Taxes
6.1 Import Duties & Taxes
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
8. Customer service
For all customer service inquiries, please email us at Support@petitpupspawtique.com